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vice president of player development

Bobby Cusato

Hello, my name is Bobby Cusato. I am extremely excited to join the team at Hollywood Casino at Charles Town Races as the Vice President of Player Development.  I joined the Penn National family in April of 2017 as Director of Casino Marketing overseeing Player Development, promotions and entertainment.  Prior to joining Penn National, I spent 20 years in the Atlantic City and Philadelphia markets as a Slot Operations Manager, Table Games Manager and Executive Host. In my spare time, I enjoy spending time with my family and friends while attempting to shoot a round of golf under 110! 

 

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MANAGER OF PLAYER DEVELOPMENT

jASSI MASON

Hello, my name is Jassi Mason and I am the Manager of Player Development here at Hollywood Casino at Charles Town Races. I have been here for the past 14 years and have held various positions within Food and Beverage, Hotel, and most currently Marketing. The part of my job that I most enjoy is meeting new friendly faces each and every day. In my spare time, I enjoy spending time with my son and husband, attending D.C. sporting events, and traveling. Please feel free to contact me before making your next trip, so that I can ensure you have the most memorable “Red Carpet” experience possible!

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EXECUTIVE CASINO HOST

TRACY BUI

Hi, my name is Tracy Bui, and I am a Player Development Executive at Hollywood Casino at Charles Town Races. I am originally from Viet Nam and have worked in the gaming industry for 5 years. I have a background in finance and management supervision and currently specialize in catering to international and domestic patrons and their needs. I am bilingual in Vietnamese and English. In my spare time, I love to read, travel and watch movies online. I have a furry-four-footed-doggy friend named Tunsi whom I love to walk. My career as a Player Development Executive is a perfect fit for me. My job is fun and exciting every day. I love to meet new people and help them relax and enjoy their experience here. Please visit Hollywood Casino soon and let me serve you. I will treat you to the best customer service that Hollywood Casino has to offer.

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EXECUTIVE CASINO HOST

Roger Reese

Hi, my name is Roger Reese and I am a Casino Host here at Hollywood. I have been with Hollywood for 4 years now; and I have over 20 years in sales and customer relationship experience. What I like most about my job is meeting new people and personalities. I am a huge sports fan and love working at Hollywood.  I hope that you will feel free to contact me before your next trip so that I can make your visit a memorable one.  

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EXECUTIVE CASINO HOST

Jeremy Kimble

Hi, my name is Jeremy Kimble and I am a Casino Host here at Hollywood Casino. I have been with Hollywood Casino for a little more than 5 years now. I started here as a slot attendant while finishing up my B.S. Degree in Business Marketing and soon after moved into a slots floor management position. The part of my job that I enjoy the most is meeting new people from all walks of life. Please feel free to contact before your next trip so that I can help you have an unforgettable trip.  

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EXECUTIVE CASINO HOST

Dave Newhem

Hi, I’m Dave Newhem, an Executive Casino Host with Hollywood Casino. My roots are in Boston, but I arrived in West Virginia via New York, Las Vegas, and Orlando. I thoroughly enjoy assisting our guests—both our longtime clients and the new people I meet every day. I started working in the hospitality industry when I was just 19, after graduating from the Culinary Institute of America with a degree in culinary arts. Since then I’ve worked in hotel and casino marketing, design and promotions. I’ve loved the casino environment from the first time I visited one nearly 30 years ago. I’ve seen how they operate in the UK, Africa, Dubai, and across America. I’m proud to work at Hollywood, which boasts all the excitement of a big city, international casino—but with distinctive, old-time West Virginia hospitality.

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executive casino host

Stephen Freeman

Hello, my name is Stephen Freeman and I am an Executive Casino Host here at Hollywood Casino at Charles Town Races. I was born and raised in Northern Kentucky, but I’ve spent the better part of my career in the Midwest, Florida and in beautiful Las Vegas. Outside of the casino I enjoy traveling and spending time with my lovely wife. I’m excited to be a part of this amazing team and I’m here to help assist in making each trip a memorable experience for our guests. Please feel free to contact me when planning your next visit to Hollywood Casino at Charles Town Races.
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executive casino host

Zack Porter

Hello, my name is Zack Porter and I am an Executive Casino Host at Hollywood Casino at Charles Town Races. I have been in the Casino and Service industry for over 15 years with experience in Table Games, Slots, Food & Beverage, and Player Development. What I enjoy most about working at Hollywood Casino is building relationships with our guests and getting to know them on a personal basis so I can make each trip enjoyable. When I’m not in the casino, I love to cook and focus on fitness. Contact me before your next visit, and together we’ll make it one you’ll remember!